Privacy Policy
Privacy Policy
MBI Plus Electric, Inc.
Effective Date: October 10, 2026
Introduction
MBI Plus Electric, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, request a flooring estimate, schedule an appointment, communicate with us, or use our services.
This Privacy Policy applies to our website at https://mbipluselectric.biz, our associated landing pages, forms, and related services.
By using our website or services, you acknowledge the information practices described in this Privacy Policy.
1. Definitions and Key Terms
Company: Refers to MBI Plus Electric, Inc..
Website: Refers to https://mbipluselectric.biz and associated landing pages.
Services: Refers to the products, services, appointments, estimates, and customer communications provided by MBI Plus Electric, Inc..
Personal Information: Information that identifies or can reasonably be associated with an individual.
Device: Any internet-connected device used to access our website or services.
Cookies: Small data files stored on your device to support website functionality, analytics, and user preferences.
Service Providers: Third-party companies that process information on our behalf to support our business operations.
2. Information We Collect
We may collect personal information when you visit our website, complete a form, request a flooring estimate, schedule an appointment, contact us, or use our services.
This information may include:
Full name
Email address
Phone number
Property or service address
Flooring preferences and project requirements
Appointment and estimate details
Information voluntarily submitted through our forms
SMS communication preferences and consent records
IP address, browser information, and website usage data
We collect information directly from you and, where appropriate, through service providers and other lawful sources.
3. How We Use Your Information
We may use your personal information to:
Respond to inquiries and flooring estimate requests.
Schedule and confirm appointments.
Send appointment reminders and scheduling updates.
Provide customer service and support.
Communicate about products and services.
Send promotional communications where appropriate consent has been obtained.
Improve our website and customer experience.
Maintain records of customer communications and consent.
Process transactions and provide requested services.
Comply with applicable legal obligations.
We use personal information for legitimate business purposes and in accordance with applicable privacy and communications laws.
4. SMS Communications & Consent
MBI Plus Electric, Inc. operates an SMS messaging program for customers who voluntarily opt in through our website at or through our scheduling forms.
Customers may receive messages including:
Appointment confirmations
Flooring estimate reminders
Appointment rescheduling updates
Customer support communications
Service-related notifications
Promotional offers and marketing messages where separate marketing consent has been provided
SMS consent is collected through optional, unchecked consent checkboxes on our forms. Customers must actively select the applicable checkbox to consent to receiving SMS communications.
Marketing messages are sent only where the customer has provided the appropriate marketing consent.
Message frequency may vary. Message and data rates may apply.
Consent to receive promotional SMS messages is not a condition of purchasing any products or services.
Customers can opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us at .
We may maintain records of SMS consent, communication preferences, and opt-out requests for compliance and operational purposes.
5. SMS Data Sharing & Privacy
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in data and consent will not be shared with third parties for marketing purposes.
We may disclose information to trusted service providers, including customer relationship management systems, messaging platforms, and customer support providers, solely as necessary to deliver communications and operate our services.
These service providers are expected to use personal information only for the services they provide on our behalf and to protect that information appropriately.
We do not permit service providers to use SMS opt-in information for their own independent marketing activities.
6. How We Share Personal Information
We may share personal information with trusted third parties where reasonably necessary to operate our business.
These may include:
Website hosting providers
Customer relationship management platforms
SMS and email delivery providers
Payment processors
Appointment scheduling platforms
Customer support providers
Analytics and technology service providers
We may also disclose information where required by law, to protect legal rights, or as part of a lawful business transfer.
We do not sell personal information to third parties.
Mobile information and SMS consent records are not shared with third parties or affiliates for their own marketing or promotional purposes.
7. How We Use Your Email Address
When you provide your email address, we may use it to respond to inquiries, send requested information, confirm appointments, provide service updates, and communicate regarding our products and services.
Where permitted by applicable law and your communication preferences, we may also send promotional emails.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.
Transactional or service-related emails may still be sent where necessary to provide requested services.
8. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember user preferences, understand website traffic, and measure the effectiveness of our services.
Cookies may collect information such as browser type, device information, pages visited, and website interactions.
You can manage or disable cookies through your browser settings.
Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
9. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with applicable legal obligations, resolve disputes, and protect our legitimate interests.
SMS consent records may be retained where necessary to demonstrate compliance with applicable messaging requirements.
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to legal and operational requirements.
10. How We Protect Your Information
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure systems, and the use of trusted technology providers.
Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
We cannot guarantee absolute security.
11. Information From Third Parties
We may receive information from third parties where necessary to provide our services, respond to customer inquiries, support business operations, or prevent fraud.
This may include information from website platforms, scheduling providers, advertising platforms, and customer management systems.
Information received from third parties is handled in accordance with this Privacy Policy and applicable law.
12. International Data Transfers
Our service providers may process or store personal information in locations outside the state or country in which the information was collected.
Where international transfers occur, we take appropriate steps to protect personal information and comply with applicable data protection requirements.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Withdraw consent to certain communications.
Object to or restrict certain processing activities.
Request information about how your data is used or disclosed.
Certain requests may be subject to legal exceptions or verification requirements.
To exercise applicable privacy rights, contact us at .
14. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where those laws apply.
These rights may include access to personal information, correction of inaccurate information, deletion of eligible personal information, and information about certain disclosures.
We do not sell personal information.
We do not share SMS opt-in information or mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.
California residents may contact us at to submit privacy-related requests.
We will respond to verified requests in accordance with applicable law.
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5. GDPR & European Privacy Rights
Where the General Data Protection Regulation (GDPR) or other applicable European data protection laws apply, individuals may have additional rights concerning their personal information.
These may include the rights to access, correct, erase, restrict processing, object to processing, and request data portability.
Our processing may rely on legal bases such as consent, performance of a contract, compliance with legal obligations, or legitimate interests, depending on the circumstances.
Where processing relies on consent, you may withdraw that consent at any time.
You may contact us at to exercise applicable rights.
You may also have the right to lodge a complaint with the relevant data protection authority.
16. Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
Participation in our SMS messaging program is restricted to individuals aged 18 or older.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.
17. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security of websites that we do not control.
We encourage users to review the privacy policies of third-party websites before providing personal information.
18. Business Transfers
If MBI Plus Electric, Inc. is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.
Any such transfer will remain subject to applicable restrictions on the use and disclosure of SMS opt-in data and consent.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, legal obligations, or privacy requirements.
Updates will be published on our website with a revised effective date.
Where required by applicable law, we will provide additional notice or obtain consent before making material changes to how personal information is processed.
20. Contact Us
If you have questions about this Privacy Policy, our SMS messaging program, or how your personal information is handled, please contact us.
Business Name: MBI Plus Electric, Inc.
Email:
Phone: 631-658-3479
Website: https://mbipluselectric.biz
SMS Opt-In Page:
© 2026 MBI Plus Electric, Inc.. All rights reserved.